Attention Business owners in the Savannah area:

Get employees back to work quickly with Help Desk Support from Computer Solutions, Inc

No more “Geek Speak” or condescending tech support representatives – our friendly, professional help desk engineers are here to provide clear answers and efficient solutions for your IT problems. Get back to work swiftly with our remote assistance and dedicated support team.

At Computer Solutions, Inc, we recognize that technical issues can severely impact your employees' productivity. As the adage goes, "Time is Money," and as long as your team is facing computer problems, you're losing valuable time and resources. Our help desk is just a phone call or web form away.

Our skilled help desk engineers can resolve most issues remotely, eliminating the need to wait for an on-site technician. They're armed with the latest monitoring and diagnostic tools, ensuring efficient and effective problem-solving with minimal effort from you.

Here's an expanded list of common questions and problems our Help Desk engineers handle:

  • Email issues
  • Password resets
  • Error messages
  • Viruses and malware
  • Connectivity problems (e.g. connecting to a network drive)
  • Lost or missing files
  • Slow computer performance
  • 3rd Party Vendor Management
  • General Troubleshooting
  • Keyboard issues and replacements
  • Software installation and updates
  • Printer and peripheral setup

Benefits of our Help Desk Support include:

  • 24/7 Availability: Our support team is always ready to help, providing prompt assistance whenever you need it.
  • Expertise: Our highly skilled technicians troubleshoot and resolve a wide range of IT issues, ensuring optimal performance of your systems.
  • Cost Savings: Save on the expenses of hiring, training, and retaining in-house IT staff by leveraging our Help Desk Support.
  • Faster Response Times: Our team quickly identifies and addresses issues, minimizing downtime and potential revenue loss.
  • Proactive Solutions: We continuously monitor your IT infrastructure to detect and resolve problems before they escalate.
  • Customizable Support: Tailor our Help Desk Support to your specific needs, ensuring the right level of assistance for your organization.
  • Increased Productivity: With our support team handling IT issues, your employees can focus on their core responsibilities and drive business growth.
  • Ongoing Training: Our technicians stay updated on the latest technology trends and best practices, ensuring that your business benefits from cutting-edge solutions.
  • Scalability: Our Help Desk Support can be easily scaled to accommodate your business's growth or changing needs.
  • Enhanced Security: We help safeguard your systems against potential threats, ensuring the privacy and integrity of your sensitive data.

If your business is subscribed to our Budget Friendly IT Pro, IT Ultimate, or All-Inclusive HaaS Managed Services plans, you'll enjoy unlimited Help Desk support as part of your package. Otherwise, services are charged at an hourly rate.

Regardless of your business size or industry, the Help Desk experts at Computer Solutions, Inc are committed to treating you with respect and ensuring you're back to work as quickly as possible. Just give us a call at 912-303-8299 or fill out our web form to get started.